Addiction Treatment FAQ

Getting started begins with a confidential call to 904.830.6086 or by using our online form, where our admissions team gathers basic information and answers questions. We review clinical needs, insurance information, and scheduling to determine the next steps. Many clients can begin addiction treatment within a few days.

The initial assessment includes a clinical interview covering substance use, any mental health symptoms, medical history, and personal recovery goals.

A licensed clinician conducts the assessment, with medical staff involved if medication support is appropriate. This information guides level-of-care recommendations.

Same-day or next-day appointments may be available based on scheduling and clinical need.

Clients should bring a photo ID, insurance card, and a list of current medications. Admissions staff will provide clear instructions before the visit.

Sophros Recovery offers partial hospitalization programs (PHPs), intensive outpatient programs (IOPs), virtual IOPs, and outpatient programs (OPs). The right level of care depends on clinical needs, daily responsibilities, and support systems. Recommendations are made after a complete assessment and adjusted as treatment progresses.

A PHP includes structured programming several days a week for multiple hours per day. An IOP and evening IOP involve fewer weekly hours to support work or school schedules. Outpatient care includes scheduled therapy sessions based on the client’s needs.

Treatment length varies based on progress, goals, and level of care. Some clients participate in treatment for several weeks, while others remain engaged for longer periods. Clinical progress rather than fixed timelines guides decisions on the length of treatment.

Sophros Recovery offers daytime programming and evening IOP options in the Jacksonville area. Evening services are designed for clients balancing work, school, or family commitments. Specific schedules are reviewed during admissions.

Many clients continue working or attending school while in an IOP, evening IOP, or outpatient care. A PHP requires a greater daytime commitment. Our team helps match treatment schedules to real-life responsibilities.

Sophros Recovery offers a virtual IOP option. In-person services primarily serve the Jacksonville area and surrounding North Florida communities. Admissions staff can help determine the best fit for you.

Outpatient care is appropriate for clients with stable housing and the ability to attend scheduled sessions. Those needing medical detox or 24-hour supervision may require residential care first. We provide referrals when higher levels of care are needed.

Sophros Recovery works with many commercial insurance providers. Benefits are verified before treatment begins. Our admissions team can clearly explain coverage details, so you can feel confident going into treatment.

Commonly accepted insurance plans include Aetna, Ambetter, Cigna, Florida Blue, Optum, Oscar, Carelon, Bright Health, Universal Health Services, Inc., United Healthcare, and others on a case-by-case basis. TRICARE is also accepted. Insurance verification is always recommended.

Costs vary based on insurance coverage, deductibles, and level of care. Many clients are responsible for standard copays or coinsurance. Self-pay options may be available.

If Sophros Recovery is out-of-network, our team can review possible reimbursement options. Some plans offer partial out-of-network benefits. Documentation support may be available.

Addiction treatment includes addiction therapy, skill development, and support for substance use and co-occurring mental health concerns. Clients participate in individual and group therapy sessions, with optional medication support available. Care is structured, respectful, and goal-focused.

Sophros Recovery treats a range of substance use concerns, including alcohol, opioids, stimulants, and benzodiazepines. We also address co-occurring anxiety, depression, and trauma. Our addiction treatment services are designed for adults.

Yes, co-occurring mental health conditions are a core focus of addiction treatment. Care integrates therapy for substance use and mental health. This approach supports stability and long-term progress.

Therapy frequency depends on the level of care. A PHP and an IOP include multiple weekly group sessions and regular individual therapy. Outpatient schedules are more flexible.

Medication-assisted treatment (MAT) uses therapy alongside FDA-approved medications, such as buprenorphine or Vivitrol, when appropriate. MAT supports stability and reduces cravings. It’s one part of a comprehensive treatment plan.

Cravings and withdrawal symptoms are managed through therapy, coping strategies, and medical support when appropriate. Medical providers monitor symptoms closely. Care plans are adjusted as needed.

A return to use is addressed clinically and without any judgment. The treatment team reassesses a client’s needs and adjusts the care plan. Additional support or changes in level of care may be recommended.

This is discussed individually with the treatment team. Recommendations depend on substance use history and risk factors. Ongoing conversations help guide long-term decisions.

Sophros Recovery’s staff includes licensed therapists, case managers, and medical providers. Our staff specializes in substance use and co-occurring mental health treatment. Care is collaborative and client-focused.

Therapists are trained in evidence-based approaches, including cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and acceptance and commitment therapy (ACT). Many integrate mindfulness-informed practices. Therapy approaches vary while maintaining a supportive and practical focus.

Yes, care coordination is available with proper consent. We collaborate with therapists, psychiatrists, and primary care providers when needed. This helps maintain continuity of care.

Support may include attending family sessions and learning about the recovery process. Maintaining healthy boundaries and encouraging consistency can help. Education and guidance are available.

Family participation may include education or family therapy when appropriate. Information is shared only with the client's consent. Privacy guidelines are always followed.

All services follow HIPAA regulations. Information is not shared without written consent—clients control who receives updates about their treatment.

Yes, Sophros Recovery provides inclusive and affirming care. Staff are attentive to identity and cultural factors. All clients are treated with respect and dignity.

Sophros Recovery does not offer on-site housing. Referrals to sober living resources in the Jacksonville area are available. Housing support is part of care planning.

Clients are supported in exploring both 12-step and non-12-step recovery options. Staff can help locate meetings in Jacksonville and nearby areas.

Clients often step down to a lower level of care after a PHP or an IOP. Aftercare planning and alumni support help maintain connections. Ongoing support is encouraged as recovery continues.